Customer Reviews

 

We are celebrating our first year of existence with a great accomplishment. We've helped more than 100 hikers to achieve their dreams on adventuring through the Kalalau Trail! Some of them were happy enough to share their experience publicly and now GoKalalau has more than 90% approval on Facebook reviews. Here's a compilation of what some of our customers are saying about us.

Cynthia, who had tried to book the permit and was unable to get it:

"Fantastic customer service! We were initially concerned this service was not for real. Did some research and they came through helping us book a permit. I had tried the night before and was not successful. I was in the mountains with slow internet and this service made this trip possible. There was also very quick response to all of my questions. Thank you!"

Uma, who is hiking the Kalalau Trail to celebrate her birthday:

"Thanks to Dan at GoKalalau for their awesome service. They were able to secure the permits for our desired dates. Dan assured us by having a 1 on 1 call and explained the entire process. He was not there to sell the service but to provide an informed, safe and a fun experience for us. Gokalalau specialize in helping secure the kalalau trail permits, while Dan did not have to, he also explained the hazards of the trail, and what to carry on the trail and his experiences on the trail. He was extremely accommodating of our needs. If you need a permit to hike the kalalau trail without the hassles of staying up at midnight, dealing with a clunky eHawaii website etc… please use GoKalalau’s service."

Christopher, who was looking for cancellations:

"My wife and I were hoping to hike the Kalalau Trail to celebrate Christmas and a late honeymoon and were somewhat devastated to learn that there were no permits left. So, in a last ditch hope that something might change, I signed up for alerts via GoKalalau. Not only was the service 100% effective and we were alerted immediately when a permit opened up, allowing us to reserve spots, but the team even followed up directly to make sure we saw the notifications. In short, GoKalalau allowed us to book the dream hike."

Cris, who trusted our monitoring services and was able to book permits for an upcoming trip:

"Great service! Was able to get the two permits I needed thanks to them. If the permits you are trying to get for the Kalalau trail are not available, I would definitely try their tracker."

Joseph, who 20 years after the 1st attempt to hike Kalalau is finally going to do it:

"I didn’t know what to think about your site. I tried to hike the Kalalau trail with some friends 20 years ago, but the friend shattered her foot by venturing a little too far to the edge and we had to return. Only made it 2 miles into this beautiful hike. I’ve had it on my bucket list ever since then and was intent on completing the journey on my next trip to Kauai (And how often does one get to Kauai?). Imagine my surprise 20 years later researching the hike for an upcoming trip to Hawaii only to find out that permits are needed now to hike the Kalalau Trail. Wasted a day trying to navigate the permitting process which is very suspect. Nothing available for the dates I needed so I almost gave up in frustration. As a last resort, I found GoKalalau by luck on line and took a chance. They promised to either get me passes for trips beyond 90 days (which wouldn’t work for me), or keep me notified about openings on days I was seeking in the next 90 days by monitoring the state park website constantly. I honestly thought it was a bit of a hoax and wouldn’t work but paid the modest fee. They were very helpful in communicating and explaining the process. Within 3 days, spots opened up, they notified me and they guided me to the site that I needed to immediately sign up for the permit. It worked!!!!! It isn’t a scam. Permit is in hand and I can rest easily now knowing that the details are secure. I wish this service was available for all of the other state and national park attractions that require permits and are similarly impossible to get going by the rules. Thank you GoKalalau."

Sapphire and her sisters are reuniting in Kalalau:

"GoKalalau is amazing! My sisters and I haven’t been together in over ten years and made the decision to meet in Hawaii. It’s been on my bucket list to do the Kalalau trail on the Na Pali coast for many years so when I realized how hard it was to get permits, and that I was passed the 90 days, I was disappointed. I learned about GoKalalau on a Facebook page for the trail. In a last effort, I signed up for their permit monitoring feature in hopes that there might be some cancellations on the days I’m out there. I got a permit that first night! And then about a week later there were several other cancellations allowing me to snag more nights. I’m so happy! Additionally, Anna, the Operations and Support Specialist has sent me several personal messages to help me further in my quest and wish me luck. If I ever do this trail again, I will definitely just be going through GoKalalau directly and using their permit purchasing option to ease the stress all together."

Mike, a small business supporter was thrilled to know we could help him booking his permit:

"Super friendly, helpful and reliable. Got me the exact dates I was looking for despite some last minute changes on my part. So much better than trying repeatedly on my own! They seem like very honorable, good people that I would be eager to do business with again."

Dana didn't know what to do until someone told her about us and she tried our monitoring:

"I'm so glad you were recommended to me - life saver"

 We also received some emails with positive feedback:

Mahalo for your reviews folks. We are very happy to help fellow hikers with their permits for the Kalalau Trail and hopefully we'll be able to help you too :)

Want to leave us a review? Head to our Facebook page!